Our Support

Welcome to the KodiPal Tech Support Center!

We are dedicated to providing you with exceptional support and assistance for all your needs related to our platform. Our goal is to ensure that your experience with KodiPal Tech is seamless and hassle-free. Below, you'll find information on how to get support, answers to frequently asked questions, and additional resources to help you make the most of our services.

Contacting Support:

If you have any questions, issues, or need assistance, our support team is here to help. You can reach us through the following channels:

Support Email:
Send us an email at support@keenrentals.com, and our team will respond to your inquiry as soon as possible.

Live Chat:
Visit our website and use the live chat feature to chat with a support representative during our business hours. We're available to assist you with any questions or concerns you may have.

Frequently Asked Questions:

Before reaching out to our support team, you may find answers to your questions in our FAQ section. Here are some common inquiries that might help you find the information you need:

To create an account, click on the "Sign Up" button on our homepage, provide your email address, and set a password. You will receive a confirmation email to verify your account.

Simply use the search bar on the homepage to filter properties based on your preferences. You can search by location, price, type of property, and other criteria.

Once you have found a property you like, click the "Book Now" button, select your dates, and follow the prompts to complete the booking process. You will receive a confirmation email once your booking is complete.

To update or cancel your booking, log in to your account and go to the "My Bookings" section. You can edit your booking details or cancel it if needed. Please review the cancellation policy before proceeding.

We accept payments through credit/debit cards, PayPal, and bank transfers. You can select your preferred payment method during the booking process.

After booking a property, you will be given the contact details of the landlord in your booking confirmation. You can reach out to them directly through email or the platform's messaging feature.

Once your stay is completed, you will receive an email with a link to leave a review for the property. You can rate the property and provide feedback on your experience.

Additional Resources:

We want to ensure that you have all the resources you need to make the most of our platform. Here are some additional resources that you may find helpful:

User Guides:
Explore our user guides that provide step-by-step instructions on various features and processes within our platform. These guides cover topics such as property listing, account management, and payment procedures.

Video Tutorials:
Watch our video tutorials to visually guide you through different aspects of using KodiPal Tech. These videos are designed to make it easier for you to navigate the platform and take advantage of its features.

Blog:
Stay up to date with the latest industry trends, tips, and insights by visiting our blog. Our blog posts cover a wide range of topics related to renting, property management, and real estate investment.

We Value Your Feedback:

Your feedback is essential to us as we continuously strive to improve our services. If you have any suggestions, feature requests, or general feedback, we would love to hear from you. Please feel free to share your thoughts via email or our live chat support.

Thank you for choosing KodiPal Tech. We are committed to providing you with the best support and ensuring your experience with our platform exceeds your expectations.

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